Effective Date: September 16, 2025

Introduction

At IT Multi Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

We collect personal information that you provide to us directly, such as:

• Contact Information: Name, email address, phone number, and WhatsApp number.

• Business Details: Company name, designation, and department.

• Service Preferences: Information related to the services you inquire about, such as website development, app development, digital marketing, and Shopify store development.

Additionally, we may collect non-personal information automatically through cookies and analytics tools to enhance your user experience.

Use of Information

The information we collect is used for the following purposes:

• To respond to your inquiries and provide the services you request.

• To improve our website and services based on user feedback and usage patterns.

• To send promotional materials, newsletters, or updates, if you have opted in to receive them.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Withdraw your consent at any time, where applicable.

• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: mail@itmultisolutions.com

• Address: Golgasht Colony, Multan, Pakistan

• Phone: +92 316 4706450